Surveys & Polls

Online surveys and polls give you more feedback faster than ever.

Many companies continue to miss the benefits of online surveys and polls. Whether you’re doing market research, customer satisfaction polls, Web site exit polls, employee research, or sales force feedback, our survey engine can deliver valuable business intelligence quickly.

It’s intuitive to administer, and lets you easily create interactive surveys and questionnaires. Reporting is real-time and clearly laid out.

Polls and surveys can be a number of different types:

• Simple Yes / No
• Multiple choice (select one or many)
• Ranked on a scale (i.e. agree / disagree, from 1 to 10)
• Ranked in order of preference
• Open-ended text responses
• Branching dependant on previous answer

All customer preferences and feedback are stored in the contact management and profile engines.

What information can you keep in customer profiles? And how will you use it?